Expert Review, Inc.
Medical Record Reviews for the Defense

Personalized Service, Timely Reports,
Board Certified Reviewer in all Specialties

A comprehensive, timely, and impartial medical review is a key factor in the successful defense of a claim or suit. Providing you, the client, with excellence in medical record reviews is the business of Expert Review, Inc. (ERI)

Founded in response to a need for the joining of a quality medical review product with excellence in customer service, ERI today works with an expanding network of independent , practicing physicians and dentists to provide thorough and professional medical and dental reviews for over 50 major insurance companies and defense attorneys. Our reviews are thorough, our reports are timely, and we pride ourselves on our ability not merely to meet your needs but to exceed them.

Expert Review is both science and art. At ERI, we have perfected both. The physicians who work with us bring to their reviews a clinical expertise that is steeped in medical science. They balance their scientific learning , their analytical precision, and their clinical ability with an appreciation of the human aspects of medicine, neither compromising their words nor blunting their conclusions, but defining the real-world context in which their professionals record review must be interpreted.

Expert Review is also both business and profession. And at each of those too, ERI excels. We establish a relationship with you to determine your needs and we then define a plan for meeting or, whenever possible, exceeding them. We find the most appropriate physicians or dentist to review your medical or dental record, we meet your deadlines, we tend to the administrative details of your review, and we focus all our resources on delivering to you as accurate, as comprehensive, as professional, and as timely a report as possible.

Over 180 board certified physicians representing a wide spectrum of specialties (including internal medicine, neurology, orthopedic surgery, and radiology) review the medical claims submitted to ERI. Our oral surgeons and dentists review the dental/TMJ cases. All of our professional reviewers have experience in reviewing medical/dental records, either in professional and/or in general liability cases.

All of our medical and dental reviewers are independent professionals currently in practice. ERI has no physicians or dentists on staff and none of the physicians or dentists who review medical cases for ERI are salaried by the company. This arrangement is purposeful. We want to provide you with a final report that is as objective and impartial as possible and feel the best way to do this is to have our physicians and dentists work with us as consultants, not for us as employees.

Each physician and dentist on our professional roster is known personally to the staff of ERI. That relationship enables us to work closely with each physician and dentist and to select for your review the physician or dentist we consider best qualified for that particular case.

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An ERI professional will meet or talk with you as soon as we have your medical review in hand. Although we will be able to anticipate many of your needs, we will ask you to identify the focus of your concerns and any special factors you want to take into consideration. In the course of the review, our physicians will be asked to address, at a minimum,
  • Causality (accident/injury)
  • Appropriateness of treatment
  • Permanency ratings
  • Periods of total/partial disability

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The medical record review will be returned to you as a signed and certified in a timely manner. Before we release the report, however, a professional member of our staff will review it in detail to ensure that it is complete, that it answers all of your questions, and that it addresses all of your concerns. In the rare event that additional information is needed after a report has been submitted, that information can be attached to the report as an addendum.

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ERI is committed to excellence in both product and service. For this reason , our relationship with our clients does not end with delivery of the report. We follow up with phone calls and visits after our report is received to make sure your needs for expert medical review have been met as fully and as professionally as possible and to let you know of our continuing interest in serving you.

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Our fees, which are competitive within the industry, are based on a per hour basis.

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Expert Review, Inc has maintained a court cancellation policy (half fee within two weeks and full fee within one week) in order to ensure the doctor's availability on the date requested. This policy also serves to protect the economic interests of the expert, who generally must book out all or most of the day to make themselves available.

There is, however, another reason that the policy must be maintained without regard to any extenuating circumstances. The issue that perhaps is most important is one of ethics. No independent expert should be expected to waive any fee regardless of the circumstances, or his independence and credibility will eventually be subject to serious challenge, as this can be seen as providing favors or special consideration in order to be provided more work.

Furthermore, it has been demonstrated that the mere scheduling of an expert to testify can often motivate the opposing side to dismiss the case or settle it in a favorable manner. The refusal to compensate the expert in these situations is inherently unfair.

For instance, a case scheduled for trial on the 20th of any month needs to be cancelled/rescheduled by the end of the business day on the 6th in order to not incur a half fee charge. The same case must be cancelled/rescheduled by the end of the business day on the 13th in order to not incur a full fee charge.

Please note when requesting the availability of one of our “Experts” for a particular day it must be understand that if the expert is in fact available, that the date is booked automatically. The expert should not be expected to hold the date for any length of time for obvious reasons.

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